Our standard flat rate shipping takes about 3 to 5 business days on average for delivery to locations in the lower 48. 

 

We currently do not ship outside the 50 states on our website. 

 

We want you to be happy with the fit and quality of our products. If you have any questions about any of our products, please call us before your order. 

 

Returning or exchanging an item with us is simple. Please contact us at service@ukesshop.com or call us at 240-394-9753 and we will send you a label.

 

All returns or exchanges should be addressed to:

 

UkesShop.com

2934 Fox Mill Manor Dr.

Oakton, Va 22124

 

• Any cancellation or return on any order over $50 will be subject to a 15% restocking fee.
• Returns and cancellations under $50 will be subject to a 10% restocking fee. 

Please note that all returns and exchanges must be done within 30 days of the original shipping date. All items must be in its original condition with original labels and tags on, and unworn, unused and unwashed.

 

We will process your refund or exchange within 7 days of the request. 

 

We are available for contact throughout the process and can update you as to the status of your request. Refunds will be made in the original form of payment, and original shipping charges are not included in the refunded price.